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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎01-30-2012
My Device: 9860
My Carrier: vodafone

Bluescreen starting desktop sw

When I connect bb 9860 to my pc (Vista SP2) and start the desktop SW the pc crashes. (Bluescreen)

Spent a whole weekend reading forums - found lots of similar problems but no answers. (Is there anyone in the word with functioning desktop SW under vista ??) 


The only suggestion: deinstalling all USBs and rebooting- did not work. (By the way: can anybody tell me how to  reboot a PC when you previously deinstalled all USBs - including mouse and keyboard ? )


After deinstall and install the desktop SW it worked ONE time - yesterday - GREAT