02-19-2009 10:20 AM
I recently purchased 2 Jabra BT5050 Handsfree Speakerphones, one for each of the Blackberry Curve 8330's my wife and I have. Pairing, connection and use of the unit for my wife was no problem with her Curve; my issue arises once I have my Curve connected (pairing and connection is no issue). Basically, there is no automatic transfer of calls I make via the Curve to the Jabra unit; I must push the button on the Jabra to have it go through the handsfree speaker. This should happen automatically, like it does on my wife's Curve.
I have contacted Jabra who indicated it was most likely a Bluetooth communication issue between my Curve and the Handsfree unit and suggested a Curve battery pull. This did not fix the problem, nor did exchanging the Jabra unit for another one. So I have concluded it is a potential issue with my phone. My carrier technical support people are stumped as to what it might be as well; I even performed a handsfree wipe at their request to see if that would do anything, which is didn't.
Has anyone else encountered this issue or a similar one. I have seached many forums across the internet without any luck. Any advice would be welcome. Thanks!