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BlackBerry® OS Smartphones

New Contributor
Posts: 5
Registered: ‎11-08-2012
My Device: Blackberry Bold 9900
My Carrier: THREE

Bluetooth Connection to my Blackberry Bold 9900

Hi, I am unable to establish a Bluetooth connection between my Windows 7 64-bit Dell laptop and my Blackberry Bold 9900. I cannot pair them up successfully without an error message appearing saying my bluetooth device is missing a driver. A link in the error message from Windows Action center takes me to a download page on the Braodcam website but my laptop just hangs when it tries to install the downloaded driver as it cannot detect my laptop's bluetooth device. Can anyone help me out??? Thanks.

Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Bluetooth Connection to my Blackberry Bold 9900

Hi stormshock62 and welcome to the BlackBerry Support Community Forums!


Take a look at the following article to see if it helps you with connecting your BlackBerry® smartphone via Bluetooth®.


KB20023 - Windows prompts to install Bluetooth device drivers when the BlackBerry smartphone is alre...






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