11-26-2012 12:25 PM
I have a query regarding updates, do the blackberry phones automatically update themselves?
The reason for my question is a month ago l bought a 1 year old BMW car and the phone paired perfectly. After a month l was unable to answer the phone from the steering wheel of my car, however the Bluetooth in the car still works if l answer the call from my blackberry torch phone.
I have taken the car back to BMW as it is still under warranty, and they have come back and said the problem is that the phone has had an automatic update, so the software in the car is no longer compatible to use the steering wheel answer functionality, l know myself l have not manually updated the phone, as l tend to shy away from updates due to past experience, hence my question do they also automatically update?
They want £150 to correct the software on the BMW as it is not covered under warranty. Could anyone advise who may have been in the same position?
11-26-2012 12:42 PM