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BlackBerry® OS Smartphones

New Contributor
Posts: 7
Registered: ‎11-19-2011
My Device: Style 9670
My Carrier: Boost Mobile

Bluetooth problems.

I have a Rocketfish RF-MAB2 headset that works perfectly with my Dell laptop and my old 8330, but intermittently loses connection to my Style.  And the phone also has a slow connection to my PlayBook, and sometimes it takes a couple of tries to find the phone.  A reset (alt+shift+del) solves the problem for a very short period of time and a battery pull solves it for about a hour.  This problem started about 2 weeks ago, and the phone is only 3 months old. It seems fairly obvious that it is the Bluetooth radio in the phone.  I have never had a problem with a Blackberry before now.  I have been trying for more than a week to contact somebody at Blackberry and Boost.  And can't seem to be able to talk to a human or find an auto-response that addresses this problem or warranties.  Can somebody tell me how to make a warranty claim?