04-06-2013 04:10 AM
04-12-2013 03:08 PM
Hi kuyen and welcome to the BlackBerry Support Community Forums!
First of all, I assume that you are referring to the BlackBerry Bold 9780? Is this correct?
If so, it sounds as though it may contain an IT Policy on it, based on the behavior you are seeing. Go into Options>Security>Information to see if there is an IT Policy listed.
04-13-2013 11:34 AM