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Posts: 2
Registered: ‎04-18-2012
My Device: Bold 9000
My Carrier: Orange ISR
Accepted Solution

Bold 9000 - Problem with "contacts"

Hey, I experience problems accessing "Contacts". Can not add New Contact. What should I do? Thanks a lot!

Posts: 95,182
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Bold 9000 - Problem with "contacts"

In the past few days/week, have you upgraded any messaging apps such as AIM, Yahoo or MSN/Live Messenger?

 

If so, delete the one or those which you upgraded from the device (Options > Advanced > Applications), and you should be ok.

 

If not, please let us know.



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New Member
Posts: 2
Registered: ‎04-18-2012
My Device: Bold 9000
My Carrier: Orange ISR

Re: Bold 9000 - Problem with "contacts"

It worked. Many thanks!

Posts: 95,182
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Bold 9000 - Problem with "contacts"

You are very welcome.

Good luck.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code