07-20-2012 02:58 AM
my 9000 was ok this morning then i charged it .After a few hours when charging , my phone is dead.i mean it was charging when i first put device on the charger,there was no problem,few hours later i looked at the phone if the battery is full,it's dead, no red light ,nothing .i tried connect it to computer and connect it to charger nothing happens.Now i'm charging the battery with an external charger.After then i'll try to put it back to 9000. And meanwhile any ideas suggestions? what sould i do ?
07-20-2012 11:45 AM
I have the same problem. I talked with my warranty service and they said me that you have dropped your phone and thats why it is happening. I dont know what to do, I bought it 6 months ago and now it is going to garbage. But ı will try to contact with blackberry company but ı dont know how because there is no contact adress except this forum :/
08-15-2012 07:10 PM
You need to CALL your mobile provider and ask them to ESCALATE this issue to RIM level technical support.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code