10-17-2012 05:45 AM
I am running the latest BB Desktop Software on my PC, "Version 5.0 Bundle 1137". It usually will NOT recognise my Bold 9000. I have tried most suggested measures, including closing Outlook opening the BB software. Any suggestions? Perhaps going back to an older version of the desktop software? This problem has arisen since downloading the latest version. VERY FRUSTRATING.
10-22-2012 07:22 PM
Hi rustyk and welcome to the BlackBerry Support Community Forums!
The latest version of BlackBerry® Desktop Software is 7.1. You can download and install it from www.blackberry.com/desktop. Download the software then try again and let me know.