Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎04-28-2010
My Device: Bold 9700 and 9000
My Carrier: AT&T

Bold 9000 upgrade to 5.0 software on Mac

So i have a bold 9000 and am trying to update to the 5.0 software. Online it says that i can only update if i have internet explorer. Is it not possible to update software unless you have Windows? I have tried to look for update possibilities in Desktop Manager but it says no update available......Any help?

New Contributor
Posts: 2
Registered: ‎05-04-2010
My Device: bold 9000
My Carrier: rogers

Re: Bold 9000 upgrade to 5.0 software on Mac

yea i have a bold 9000 i want to update but when i plug it in and have the "check for updates when connected" checked off under device options nothing happens...when i check the bb website it says there is 5.0 available but you need internet explorer and windows??

New Contributor
Posts: 6
Registered: ‎08-26-2010
My Device: Bold 9000
My Carrier: Rogers

Re: Bold 9000 upgrade to 5.0 software on Mac

You can update the Bold 9000 to the 5.0 OS on a Mac. Here is how I did it.


First, install the Mac version of BlackBerry Desktop Manager. Next, backup and remove all data and apps that are not actually running the Bold 9000 from the device. This will clear up enough memory for the backup and install process. After the update is complete, restore your data from your backup files and reinstall your apps.


OS 5.0 has some nice upgrades. It seems to run faster and there are some nice additions to the menus. I would say it's worth the effort.


Here is my original post regarding this solution with further details:




Hope this helps! Good luck with OS 6.0.

Posts: 23
Registered: ‎10-03-2009
My Device: Bold 9000

Re: Bold 9000 upgrade to 5.0 software on Mac

I have a Blackberry Bold 9700 and an iMac running 10.6.4 with the latest Blackberry Desktop for Mac (v1.0.4 build 10) that just came out August 2010 and it will NOT allow me to update the handheld software either.  It is for a different reason. It says I don't have enough memory on my handheld, but that does not make any sense since I have totally wiped my handheld.


Is RIM every going to figure this software out??  Years in the making and they still can't get a functioning software app for the Mac !