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New Contributor
Posts: 3
Registered: ‎12-22-2008
My Device: Not Specified

Bold 9000 will not Sync Outlook 2003 Calendar - Lists 'Internal Error Code 4238'

I have a Bold (wish I bought an I-Phone now, they actually work and sync).

 

Has anyone tried anything that actually works.  All of my other stuff (emails, contacts) sync with Outlook 2003 (I use Windows XP) but none of the set-up options, which I've done over-and-over, on the RIM Desktop Manager software work.  If you go into one of the reporting logs, it lists an 'Internal Error Code 4238', before it gives-up on the Calendar sync.

 

Have reviewed the Boards and the 100's of proposed solutions to this issue, none of which seem to work.  RIM needs to develop a patch - this is ridiculous to have so many users trying 100's of work-arounds and other half-baked solutions !  They charge a premium price for this device and it cannot even easily sync like my very old Palm used to do.  Won't buy a b-berry again.

 

Thanks.

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Bold 9000 will not Sync Outlook 2003 Calendar - Lists 'Internal Error Code 4238'

[ Edited ]

Hi and welcome to the forums!

 

Using the error code you listed "' Internal Error Code 4238", I turned up 2 problems, counting yours.


99%Bold 9000 will not Sync Outlook 2003 Calendar - Lists 'Internal Error Code 4238' / BlackBerry 9000 Series Smartphone - BlackBerry Bold
... reporting logs, it lists an 'Internal Error Code 4238
c-trader
 
01912-22-2008 07:40 PM
31%Problem with Lotus Notes 8 sync with DMv4.6 / BlackBerry® Desktop Software
... connector returned a Notes kernel error(code 7267 ...
Error #4238. Translation Canceled!   What should I
tanat 42220108-28-2008 04:50 PM

Please tell me how many of the "hundreds of solutions" you have actually tried, and  I will happily

work with you to narrow it down and see if we can resolve the problem.

Thanks

 

Bifocals

Please remember to resolve your thread.

Put the check mark in the green box that contained your answer! Thanks 

Message Edited by Bifocals on 12-23-2008 08:05 AM
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New Contributor
Posts: 3
Registered: ‎12-22-2008
My Device: Not Specified

Re: Bold 9000 will not Sync Outlook 2003 Calendar - Still Won't Sync !

I have a blackberry Bold and the Intellisync desktop software installed on my laptop (XP).  I’ve downloaded the most recent software updates for both my laptop and my device. I’ve set-up the Blackberry Desktop Manager to sync my Outlook Calendar and Outlook Contacts to my device.  Set-up through the software is very easy to do.  The Contacts sync perfectly but the Calendar will not sync.  My Blackberry is hooked up to my desktop through a USB cable that came with it and I have a USB 2.0 connection, and everything appears to be correctly mapped. My IT department has reviewed and googled this problem (which appears to be a problem many are experiencing if you look on the various blogs where users are experiencing this same issue).  I have my PtTrace log from the blackberry if that helps diagnose the issue. Any ideas on how I can correct this ? eb 04 11:46:08 2009 -- Intellisync Log File -- 11:46:08.467: Create empty table C:\DOCUME~1\msavino\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}.CFG\TABLES.ITB at .\startup.cpp line 50011:46:08.670: Empty table file C:\DOCUME~1\msavino\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}.CFG\TABLES.ITB at .\startup.cpp line 51911:46:13.872: Create empty table C:\DOCUME~1\msavino\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{9860A0AF-F48C-4CB6-8A72-343ADF65BD1E}.CFG\TABLES.ITB at .\startup.cpp line 500Wed Feb 04 11:46:18 2009: Error 0x83110005.-2096037883.0 at .\syncconfigmanager.cpp line 1137Wed Feb 04 11:46:19 2009: Error Failed to load CXLServer1.dll from the product directory..4005 at .\callback.cpp line 361011:47:21.827: 11:47:21.827: Begin ILX Session, Source=Microsoft Outlook, Target=Device11:47:22.124: 11:47:22.124: Starting Standard Sync11:47:22.264: Phase=10, User=207B9857: Reading data from Device Address Book11:47:38.167: Finished Reading 229 Records + 0 Deletes + 0 Unchangeds for User=207B9857 from Device Address Book (slow sync input for resync)11:47:38.167: Phase=20, User=207B9857: Reading data from Microsoft Outlook ContactsWed Feb 04 11:47:46 2009: Error Asked for 0xe230003, got 0xe23000a. Not critical..-2088370109 at .\olk_getfield.cpp line 1022Wed Feb 04 11:47:46 2009: Error MAPI error 0x8004010f. Not critical..-2088370109 at .\olk_getfield.cpp line 1027Wed Feb 04 11:47:46 2009: Error Asked for 0x1035001e, got 0x1035000a. Not critical..-2088370109 at .\olk_getfield.cpp line 1022Wed Feb 04 11:47:46 2009: Error MAPI error 0x8004010f. Not critical..-2088370109 at .\olk_getfield.cpp line 1027Wed Feb 04 11:47:46 2009: Error Asked for 0xe230003, got 0xe23000a. Not critical..-2088370109 at .\olk_getfield.cpp line 1022Wed Feb 04 11:47:46 2009: Error MAPI error 0x8004010f. Not critical..-2088370109 at .\olk_getfield.cpp line 1027Wed Feb 04 11:47:46 2009: Error Asked for 0x1035001e, got 0x1035000a. Not critical..-2088370109 at .\olk_getfield.cpp line 1022Wed Feb 04 11:47:46 2009: Error MAPI error 0x8004010f. Not critical..-2088370109 at .\olk_getfield.cpp line 1027Wed Feb 04 11:47:46 2009: Error Asked for 0xe230003, got 0xe23000a. Not critical..-2088370109 at .\olk_getfield.cpp line 1022Wed Feb 04 11:47:46 2009: Error MAPI error 0x8004010f. Not critical..-2088370109 at .\olk_getfield.cpp line 1027Wed Feb 04 11:47:46 2009: Error Asked for 0x1035001e, got 0x1035000a. Not critical..-2088370109 at .\olk_getfield.cpp line 1022Wed Feb 04 11:47:46 2009: Error MAPI error 0x8004010f. Not critical..-2088370109 at .\olk_getfield.cpp line 1027Wed Feb 04 11:47:46 2009: Error Asked for 0xe230003, got 0xe23000a. Not critical..-2088370109 at .\olk_getfield.cpp line 1022Wed Feb 04 11:47:46 2009: Error MAPI error 0x8004010f. Not critical..-2088370109 at .\olk_getfield.cpp line 1027Wed Feb 04 11:47:46 2009: Error Asked for 0x1035001e, got 0x1035000a. Not critical..-2088370109 at .\olk_getfield.cpp line 1022Wed Feb 04 11:47:46 2009: Error MAPI error 0x8004010f. Not critical..-2088370109 at .\olk_getfield.cpp line 102711:47:47.587: Finished Reading 229 Records + 0 Deletes + 0 Unchangeds for User=207B9857 from Microsoft Outlook Contacts (slow sync input for resync)11:47:47.587: Phase=30, User=207B9857: Writing data into Device Address Book11:47:50.852: Add 0, Change 1, Delete 0, and Leave 228 Alone in Device Address Book11:47:50.868: Add 0, Change 0, Delete 0, and Leave 229 Alone in Microsoft Outlook Contacts11:47:59.086: Phase=40, User=207B9857: Writing data into Microsoft Outlook Contacts11:48:05.757: Creating new Sync History File11:48:05.773: History file 'C:\DOCUME~1\msavino\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\\207B9857\1.ish' committed11:48:05.789: Translation Unit Completed: User=207B9857, rc=011:48:05.804: 11:48:05.804: End ILX Session, elapsed time =  43.000 seconds14:39:47.966: 14:39:47.966: Begin ILX Session, Source=Microsoft Outlook, Target=Device14:39:48.762: 14:39:48.778: Starting Standard Sync14:39:49.028: Phase=10, User=207B9857: Reading data from Device Address Book14:39:51.059: Finished Reading 1 Records + 0 Deletes + 0 Unchangeds for User=207B9857 from Device Address Book (fast sync input)14:39:51.059: Phase=20, User=207B9857: Reading data from Microsoft Outlook Contacts14:39:52.075: Finished Reading 1 Records + 0 Deletes + 229 Unchangeds for User=207B9857 from Microsoft Outlook Contacts (slow/medium sync input)14:39:52.075: Phase=30, User=207B9857: Writing data into Device Address Book14:39:54.278: Add 1, Change 0, Delete 0, and Leave 229 Alone in Device Address Book14:39:54.278: Add 0, Change 0, Delete 0, and Leave 230 Alone in Microsoft Outlook Contacts14:39:54.372: Phase=40, User=207B9857: Writing data into Microsoft Outlook Contacts14:39:54.622: Creating new Sync History File14:39:54.637: History file 'C:\DOCUME~1\msavino\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\\207B9857\1.ish' committed14:39:54.637: Translation Unit Completed: User=207B9857, rc=014:39:54.715: 14:39:54.715: End ILX Session, elapsed time =   6.000 seconds

 

New Member
Posts: 3
Registered: ‎02-15-2009
My Device: Not Specified

Re: Bold 9000 will not Sync Outlook 2003 Calendar - Lists 'Internal Error Code 4238'

I have the same problem with the Black Berry 9000. Every time I try to synchronise with the microsoft contacts I get the message "Internal Error #4238. translation Canceled!" I update a lot from the blackberry internet page. I tried the iloptcfg.cfg and this didn't work either.
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Bold 9000 will not Sync Outlook 2003 Calendar - Still Won't Sync !

Hi C-trader,

 

Please describe your setup.

Are you BES?

Are you using an MS exchange server?

Is your Outlook .pst file on your PC or is it networked and you are mapped to it?

Thanks,

 

Bifocals

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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New Member
Posts: 3
Registered: ‎02-15-2009
My Device: Not Specified

Re: Bold 9000 will not Sync Outlook 2003 Calendar - Still Won't Sync !

I don't know what BES is.

I'm not using a MS Exchange server. I like only to synchronise my exisiting contacts files on my computer with the blackberry. After three to thirty contacts the synchronising stops with the described error.

New Contributor
Posts: 3
Registered: ‎12-22-2008
My Device: Not Specified

Re: Bold 9000 will not Sync Outlook 2003 Calendar - Still Won't Sync !

Hi Bifocals,

 

My Outlook is mapped to *.pst file directly on my PC (originally I had several pst files in that file directory due to some archiving I did by date segments, but I've since corrected that so that only the one correct pst file is located there)

 

We're not on a MS exchange server (nor a Bberry server) -- my Bberry is just linked to my work email address.

 

Thanks alot,

Matthew

Highlighted
New Member
Posts: 3
Registered: ‎02-15-2009
My Device: Not Specified

Re: Bold 9000 will not Sync Outlook 2003 Calendar - Still Won't Sync !

I don't know where the mistake was. But I typed about one third of the adresses on my computer new (I have to delete the old adresses, also I have to delete the blackberry adresses like "Auskunft, Travelservice, Notruf, ...." These ones didn't work either.

 

So for now, I solved my problem. I got the adresses to the blackberry.