03-09-2011 09:53 PM
For some reason, I can't find a way to download OS 6 for my Verizon 9650 Bold. When I check for updates through the desktop software it finds nothing. When I check for updates on the device it informs me that I have 18.104.22.1685 and wants me to upgrade to 22.214.171.1246. How can I get OS 6? Thanks in advance.
03-09-2011 09:57 PM
Hi and Welcome to the Forums,
From a PC, you can install any OS package to a BB via this procedure:
Note that while written for "reload", it can be used to upgrade, downgrade, or reload -- it all depends on the OS package you download and install to your PC. You can even use a different carriers OS package by simply inserting, between steps 1 and 2, the deletion, on your PC, of a file named VENDOR.XML. Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
Good luck and let us know!
03-09-2011 10:04 PM
03-09-2011 10:24 PM
You can only do an OTA upgrade if your carrier has released it. The PC method (not MAC) allows you to use an OS package from a different carrier.
Plus, the OTA method attempts an on-device backup to restore from afterwards. If anything goes wrong, that backup file is lost forever. Via a PC, you can take a manual backup from which you can restore later even if something should go wrong.
03-09-2011 11:41 PM
Device operating system releases are "released" by specific carriers once they have certified and trained their support techs, but still, you are able to load to any carrier's same model by following the instructions below.
See the link below, for the download and simple installation instructions.
Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion.
1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code