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Visitor
Posts: 1
Registered: ‎03-09-2011
My Device: Bold 9650
My Carrier: Verizon

Bold 9650 OS 6

For some reason, I can't find a way to download OS 6 for my Verizon 9650 Bold.  When I check for updates through the desktop software it finds nothing.  When I check for updates on the device it informs me that I have 5.0.0.975 and wants me to upgrade to 5.0.0.1006.  How can I get OS 6?  Thanks in advance.

Hall of Famer III
Posts: 58,173
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Bold 9650 OS 6

 

Hi and Welcome to the Forums,

 

 

From a PC, you can install any OS package to a BB via this procedure:

 

 

Note that while written for "reload", it can be used to upgrade, downgrade, or reload -- it all depends on the OS package you download and install to your PC. You can even use a different carriers OS package by simply inserting, between steps 1 and 2, the deletion, on your PC, of a file named VENDOR.XML. Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.

 

 

 

If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:

 


  • KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software

 

Good luck and let us know!

 


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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Super Contributor
Posts: 338
Registered: ‎11-02-2008
My Device: Z10
My Carrier: Verizon

Re: Bold 9650 OS 6

I believe you are able to download that 6.0 from your device. You need to download the 5001006 first then the option for 6.0 should appear. But sdgardne's way is the better way.
~diffused
Z10, OS Version 10.2.1.3253
Verizon
Hall of Famer III
Posts: 58,173
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Bold 9650 OS 6

You can only do an OTA upgrade if your carrier has released it. The PC method (not MAC) allows you to use an OS package from a different carrier.

 

Plus, the OTA method attempts an on-device backup to restore from afterwards. If anything goes wrong, that backup file is lost forever. Via a PC, you can take a manual backup from which you can restore later even if something should go wrong.


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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Posts: 95,153
Likes: 24,498
Solutions: 6,377
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Bold 9650 OS 6

Device operating system releases are "released" by specific carriers once they have certified and trained their support techs, but still, you are able to load to any carrier's same model by following the instructions below.

See the link below, for the download and simple installation instructions.

https://www.blackberry.com/Downloads/entry.do?code=FC3CF452D3DA8402BEBB765225CE8C0E

Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion.

1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.



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