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New Contributor
Posts: 9
Registered: ‎10-02-2012
My Device: Blackberry Bold 9700
My Carrier: Orange UK/12Call Th

Re: Bold 9700 ERROR "Unable to turn Wi-Fi on" HELP

Full restore from b4 crash did not work.

 

I have done....

soft reset

hard resert

factory reset

battery remove insert

restore fullbackup

 

any ideas??

Posts: 94,485
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Bold 9700 ERROR "Unable to turn Wi-Fi on" HELP

You will need to use BBSAK or JL_Cmder to wipe the device and subsequently load the OS to the device. Follow the instructions here:
http://www.blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F
For BBSAK, here is the link: http://bbsak.org/


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New Contributor
Posts: 9
Registered: ‎10-02-2012
My Device: Blackberry Bold 9700
My Carrier: Orange UK/12Call Th

Re: Bold 9700 ERROR "Unable to turn Wi-Fi on" HELP

which should I use I think I have a copy of BBSAK 1.5 ?? already installed but never used b4.

 

Can you talk me thru the reset/wipe?

Posts: 94,485
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Bold 9700 ERROR "Unable to turn Wi-Fi on" HELP

I think 1.9.1 is the latest BBSAK.

  • You will connect your BlackBerry to the PC > USB > run BBSAK.
  • On the main screen > Wipe Device.
  • The wipe will take a few minutes (10-15) and will result in your BlackBerry screen giving the error of "JVM 507", which only means that no operating system is recognized on the device (because you've wiped it).
  • Exit BBSAK.

 

So then, the latest 9700 OS file is 6.0.0.723

Download this:  https://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=6A6610FEAB86A1F294DBBF5855C7...

1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml." (You might have another Vendor.xml file hiding on your computer. Open Windows Explorer and under the Organize button (on Windows 7, there are similar tools for Vista and XP) click on "Folder and search options." Under the View tab, make sure that your computer is set to show hidden folders and files. Once you've done this, search your C:\ drive for "Vendor.xml".)
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.

**Starting with the later OS6 releases, there are now three copies of VENDOR.XML
C:\Program Files\Common Files\Research In Motion\AppLoader (for 32-bit Windows XP/Vista/7)
==========OR============
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader (for 64-bit Windows Vista/7)
C:\Documents and Settings\*name*\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
C:\Documents and Settings\*name*\Application Data\Research In Motion\BlackBerry\Loader XML
You can also just search for VENDOR.XML. Make sure that you choose ADVANCED SEARCH and include hidden files. It should show the file in at three locations. Delete every copy that it finds.

 

 

 

 

 

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Highlighted
New Contributor
Posts: 9
Registered: ‎10-02-2012
My Device: Blackberry Bold 9700
My Carrier: Orange UK/12Call Th

Re: Bold 9700 ERROR "Unable to turn Wi-Fi on" HELP

Did BBSAK WIPE

Installed OS

 

Tested Wifi  still NO TICK ?????  out of ideas

 

I have had it for tonight off for a beer.  Many thanks for your time and information I don't know what else to try other than hardware diagnostics if you know where to obtain I will start looking at that tomorrow.

 

Maybe Orange in UK did something to the phone overnight when it was charging??  just guessing.

 

Thanks again if you or anyone has help on this ERROR "Unable to turn WI-FI ON" please leave me a message