07-07-2011 04:19 PM
09-17-2011 02:47 PM
I hide the number notification
go message>menu/bbkey>general options>display message count = no
sorry this is not your solution
just get rid the annoying number notification
don't worry you will get new email notification if email arrived
01-08-2012 04:00 PM
Thanks, Joe! A five minute battery pull fixed the unread msg counter (my wife did try a shorter pull that didn't work). I also tried to turn on the phone w/ the battery out -- that's a good trick to use when power cycling a computer to drain the capacitors. I don't have a clue whether or not that works w/ a Blackberry, but it's pretty easy to do...
I really didn't have any unread messages, just as I thought.