11-19-2012 01:05 PM
My bold 9700 has no sound working at the moment, it doesnt play ringtones, or message tones, and no music from the media!
I have taken the phone to a shop, and have tried changing the sound card to no avil, and they suggested a possible problem with the hard board.
Any suggestions on who/where i can get this problem checked by a reliable source?
11-21-2012 03:14 PM
Have you tried using headphones in your BlackBerry® smartphone to test? Also, if possible, try connecting it to a Bluetooth® audio device to test as well?