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New Contributor
Posts: 2
Registered: ‎05-27-2012
My Device: bold 9700
My Carrier: Orange SN

Bold 9700 cant connect to wi fi

[ Edited ]

I am currenlty with some friends. everyone can connect to the wi-fi but me

6 pc, four iphone etc.even my pc but not my blackberry<

 

It shows the network and the status is connected but the wi-fi icon is never white

 

can you help me?

 

I cant be on bbm,

 

data rooming has been turn off.

 

 

The wifi diagnostic says

Signal level - 73 dBm

connection data rate 48 Mbps

ISP error DNS server cannot be reached

Forums Veteran I
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: Bold 9700 cant connect to wi fi

Please try to delete the saved networks on your phone, reboot it by pulling the battery out then reconnect to the Wifi.


Ron
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New Contributor
Posts: 2
Registered: ‎05-27-2012
My Device: bold 9700
My Carrier: Orange SN

Re: Bold 9700 cant connect to wi fi

i did what you said, it is still not  norwing>>>

 

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New Contributor
Posts: 5
Registered: ‎05-29-2012
My Device: bold 9780
My Carrier: etisalat

Re: Bold 9700 cant connect to wi fi

try manually specifying the name of the dns which should be the ip address of the wireless router. i dunno if you can do this in the wifi settings but i think there is a way in the escreen