Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎07-10-2013
My Device: Bold 9700
My Carrier: Orange

Bold 9700 e-mail set-up issues

I am trying to use my old business blackberry as a personal one for my wife. Its been unlocked and works as a phone but for e-mail its set-up as an enterprise account which does not reconise personal e-mail accounts. How do I change the set-up to allow use of persoanl e-mail?

Thanks for your help.

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Bold 9700 e-mail set-up issues

Hello Rugby


Welcome to BlackBerry Support Forums


 To use email services on our BlackBerry we need a specific BlackBerry Data Plan from our carrier , contact your present Carrier if you don't have it . Once you activate BIS in our account your device will offer you the personal email setup or Internet Mail account option.




Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.