11-09-2012 02:59 PM
Getting a bit desperate here... Can't seem to revert to OS 5 coz my desktop software (fully up to date) can't seem to connect to the device. The USB connection worked perfectly 10 minutes ago before I upgraded to 6. My problem is that I can't use the trackpad to click accept on the licence agreement, the trackpad seems dead itself, can't scroll or anything and the agreement is on the screen all the time...
Please help somehow...
Tryed restarting the device and the computer, the same situation...
Solved! Go to Solution.
11-09-2012 09:51 PM
You'll definitely need to get your phone to connect to BlackBerry Desktop Software if you're going to get anywhere. If that isn't happening, here's an article from RIM which might help:
Please report back with your results.
11-12-2012 05:38 PM