Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎03-18-2011
My Device: Bold 9700
My Carrier: AT&T

Bold 9700 keeps rebooting

I have a similar problem that a couple other users had where I would start to get error messages on my phone that my memory was really low and I only have 4 applications installed.  I tried uninstalling some to free up the memory, but my phone kept getting slower and slower.  I then started having full battery drains in only  a few hours after the phone was charged all night.  Then my phone gave up and shut down.  After several battery pulls my phone won't stop rebooting.  As soon as the reboot is complete the screen goes black, red light comes on and the rebooting restarts itself.  This is continuous.


From the previous posts I tried starting up my phone in safe mode several times, but the safe mode screen never appears.


I am trying to get my phone on long enough so I can back up the phone since I've already got a replacement, but still need the data on the old phone.


Any ideas?