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New Contributor
Posts: 2
Registered: ‎12-27-2012
My Device: BOLD 9700
My Carrier: SPRINT

Bold 9700 showing a pink indicator light

My BB Bold won't charge and when I plug it in the LED shows pink, would a new battery solve this problem?

Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Bold 9700 showing a pink indicator light

Not sure.  Have you done a battery pull?  What about removing the battery, connecting it to a charger then reinserting the battery?  Sprint customer care may have an easy solution too.  If you take it to the store they can try another battery to troubleshoot this.

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New Contributor
Posts: 2
Registered: ‎12-27-2012
My Device: BOLD 9700
My Carrier: SPRINT

Re: Bold 9700 showing a pink indicator light

i had minor water damage, took battery, sim out and dried via rice and paper towels. nothing comes on the screen except the indicator show pink instead of red or blue for charging. i will try Sprint store to see if they can spot the problem.
Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Bold 9700 showing a pink indicator light

Water damage Smiley Sad  I'm sorry to hear that.   I recommend you let it dry out for several days in rice.  I can't guarantee this will work though.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________