Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.

New Member
Posts: 1
Registered: ‎08-21-2012
My Device: Bold 9700
My Carrier: Mobistar (Orange Belgium)

Bold 9700 syncs only with Windows Contacts - No Outlook contacts sync


When I try to sync my BB with my Outlook, the BB Desktop application only gives "Windows Contacts" in the menu to choose from. Tasks, Agenda and memo are not possible to sync I get the error "Agenda not possible to sync because not supported". My BB does tyry to sync but with all my windows contacts and Windows Agenda (because it doesn't exist it gives an error). I only want to sync with my Outlook, I don't use Windows contacts how can I change the settings to go look for Outlook contacts instead of windows contacts? (It's showing only windows contacts in the menu to choose from).




Posts: 216
Registered: ‎08-23-2012
My Device: Javelin 8900
My Carrier: Axis

Re: Bold 9700 syncs only with Windows Contacts - No Outlook contacts sync

you can try in the previous version in your blackberry software, because many people ask about how to sync BB with their computer
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Bold 9700 syncs only with Windows Contacts - No Outlook contacts sync

Hi Tom and welcome to the BlackBerry Support Community Forums!


What version of BlackBerry® Desktop Software and Microsoft® Outlook® are you currently using?






Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!