11-22-2013 06:52 PM
Yesterday (11/21/13), my blackberry bold 9700 randomly froze. I was at work and didn't notice it until I saw that it had frozen while rebooting. I took out the battery and re-inserted it, and the phone restarted. However, after that, the trackpad just stopped working. I can't navigate or do very much with the phone because there isn't much you can do without the trackpad!
I've reset the phone (including hard resets) several times but the trackpad just won't start working. I wasn't even doing anything with the phone when this problem occurred.
What should I do? Please help!
11-22-2013 07:03 PM
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