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New Contributor
Posts: 2
Registered: ‎04-23-2011
My Device: Bold 9780
My Carrier: EE

Bold 9780 App World icon

My Appworld icon has disappeared and nothing I do seems to get it back. I can download the new version but the icon never appears. I have tried to do everything via the website but this will not accept that my BB is connected so wont download anything and attemtping to download an app using the device web facility gets refused, apparently the BB isnt an acceptible devive to use the internet, even to access the BB site!

 

Help anyone.

 

Ianwmptc

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Bold 9780 App World icon

[ Edited ]

See this article for some workarounds:

http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB29422&sliceId=2&cmd=displayKC&d...

 

I hope this helps!

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New Contributor
Posts: 2
Registered: ‎04-23-2011
My Device: Bold 9780
My Carrier: EE

Re: Bold 9780 App World icon

Didn't seem to help. For a start I don't have a "show all" option on the BB home page so cannot try that anyway.

 

It still does not explain why the website will not recognise the BB as being connected when it clearly is.

 

Thanks anyway.

 

ianwmptc