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New Contributor
Posts: 2
Registered: ‎03-01-2011
My Device: Bold 9780
My Carrier: T-Mobile

Bold 9780 Device software version 6.0.0.285 refurbished

A few different issues ultimately having to do with charging or remaining "on"

At random, and I mean random...while just sitting on a table undisturbed, or in the while being clinched in my mitts as I go ALL-IN in an online poker game. The phone will turn off.

I have also found that when I plug in the charger, either wall or car, it doesnt matter which the same thing happens. An image of a "empty battery having a RED X on top". This image is displayed in the center of the screen. I honestly think its this phone is piece of dukey

Posts: 94,679
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Bold 9780 Device software version 6.0.0.285 refurbished

[ Edited ]

How long ago was the 9780 purchased?

Would you desire to upgrade the operating system to the latest version 6.0.0.461?

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New Contributor
Posts: 2
Registered: ‎03-01-2011
My Device: Bold 9780
My Carrier: T-Mobile

Re: Bold 9780 Device software version 6.0.0.285 refurbished

Thank you!

I believe it worked. Although, upon completing the update, right towards the end- the completion bar is about full and then "beginning initialization process" started...

AND that was it. Something happened causing a fatal error- screen went all white background with a message stating "fatal error" "go to www.blackberry.com/503 for more information

__________________

The website address referenced above is basically the same forum, as this.

I said, "wtf" and went for it again- low and behold, whooolaa! Done.

My apologies for such a lengthy msg. But thank you for your assistance.

 

Regards-fab_3

Posts: 94,679
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Bold 9780 Device software version 6.0.0.285 refurbished

You're welcome.. good luck.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code