05-03-2013 11:41 AM
The trackpad on my Bold 9780 has stopped working making me unable to read any messages/emails and browse the phone. I have managed to back up the phone with the blackberry desktop software on my mac, however I am having problems with the 'notes' section. I did a full back up and notes sync, but 'merged' it to ensure that nothing is lost from my phone or my Mac notes.
1. Where are these notes saved on my Mac?
2. Is there a way of 'backing up' the notes app from my blackberry so that I can restore it once the phone is repaired?
From what I have read online there seems to be a few people who have had the same problem but I cannot find a solution.
Thanks in advance.
05-09-2013 12:08 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
What version of Mac OS X are you running? Do you synchronize your data with Microsoft Outlook or Entourage?
Normally the notes will be saved in the Notes applications or in Outlook/Entourage?
Do you get a specific error when you try to restore or backup the notes?
I look forward to your reply.
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