11-20-2011 06:57 PM
So, I dropped my phone from a kitchen stool on to a rug.. Went to reboot it and got a blackscreen with a white battery and a red X going through it.
Now, I was told it was my battery after much goolging.. I have 3 batteries at my disposale, all working at various strengths. None are changing the issue.
So, Ive plugged it into my DM and it gives me 3 OS's to choose from when repairing. Ive chosen all three, with and without different batteries and no progress has been made.
What can I do next? Surely my phone isnt broken from its softest fall yet? Or is it?
11-20-2011 07:08 PM
Just incase some nerds try to say I was descriptive enough...
Your carrier: Rogers Wireless
Model info and OS version: Bold 9780, newest OS 18.104.22.168
Apps and free space
File free before and after a battery remove/replace. (Go to Settings, then Options, then status): If this means free space, 3.2GB inc. Sd.
Did a battery pull fix your issue?: Clearly not.
Apps installed and their version if possible. (Go to Settings, then Options, then applications): GMAIL, BBM.
BT device model/version (you will have to look at the BT device): BT? Be more discriptive, Im not a nerd.
When writing your question
Any other details that would help us out with your issue: Nope.
Good description of what is really wrong and how to reproduce if possible. Details of what you did before: Drop phone 2-3 feet (24-36") onto 1" thick rug.
What is worth a thousand words
Pictures of your issue if possible: N/A
Screen capture if possible with this: N/A
11-20-2011 10:57 PM
The best and only fix I've found for the "no battery recognized" symbols is to leave the device to charge 2-3 hours, and then, still connected to the charging cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage). If it doesn't reboot on the first attempt, leave it several more hours. I've had one charge for two days before it came back to life after an extreme battery depletion. Every 3-4 hours, with the device still connected to the charger, you can remove and replace the battery to see if it reboots.
Try that and see what happens. Good luck.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
11-24-2011 02:35 AM