Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 3
Registered: ‎04-26-2012
My Device: Bold 9780
My Carrier: Orange

Bold 9780 battery draining really quickly - even new one after software updgrade!

In the past few weeks, my battery started dying really quickly. Before it would last at least a couple of days even with browsing and using apps. Then it started dying after less than 10 hrs, and even dying while it was more than half full. I went to the Orange shop and they said because I'd left the battery charging overnight, it was now leaking and I needed a new one, which I promptly bought. However, I still have the same problem. I need to charge my phone everyday, and even though I turn it off at night, it still lasts some 10 hrs. I've done the software upgrade and it made no difference at all. I've heard of apps running in the background and draining the battery, but I always had apps and never had this problem before and I can't believe that you can't have apps or else your battery won't last more than half a day!

 

Any ideas? I can't believe that Blackberrys last less than 18 months and I'm going to have to buy a new phone!

New Contributor
Posts: 2
Registered: ‎04-26-2012
My Device: Bold 9700
My Carrier: AT & T

Re: Bold 9780 battery draining really quickly - even new one after software updgrade!

Im having the same issue, and trying to look for solutions ... not clear whats going on ...

 

Did you take out the wifi.. that use a lot of battery.

And facebook to search for new posts every 2 hours or so

You should bring your back light low .

 

I already did those things but still . I even cancel tweeter .... not sure whats wrong ... the same as you trying to find some solutions ....


nomadita wrote:

In the past few weeks, my battery started dying really quickly. Before it would last at least a couple of days even with browsing and using apps. Then it started dying after less than 10 hrs, and even dying while it was more than half full. I went to the Orange shop and they said because I'd left the battery charging overnight, it was now leaking and I needed a new one, which I promptly bought. However, I still have the same problem. I need to charge my phone everyday, and even though I turn it off at night, it still lasts some 10 hrs. I've done the software upgrade and it made no difference at all. I've heard of apps running in the background and draining the battery, but I always had apps and never had this problem before and I can't believe that you can't have apps or else your battery won't last more than half a day!

 

Any ideas? I can't believe that Blackberrys last less than 18 months and I'm going to have to buy a new phone!


 

New Member
Posts: 2
Registered: ‎05-30-2012
My Device: 9780
My Carrier: Qtel

Re: Bold 9780 battery draining really quickly - even new one after software updgrade!

I had a similar problem and came across your post , but without an answer.

Eventually I found another thread which possibly has a fix to our problem.

your SD/Memory card is the culprit , Go to settings-->storage-->and uncheck the "Enable compression"

Update this thread, if you try this and does solve your problem as well.

Reference:

http://forums.crackberry.com/blackberry-torch-9800-f209/i-solved-my-spinning-clock-lagging-battery-d...
New Contributor
Posts: 3
Registered: ‎04-26-2012
My Device: Bold 9780
My Carrier: Orange

Re: Bold 9780 battery draining really quickly - even new one after software updgrade!

Thanks I'm going to try that! I had given up on having Blackberries - I went to speak to an IT specialist at work who handles the Blackberry phones they give out to employees and he said it was just the way these phones are, the more modern the less the battery lasts. He actually told me that the warranty is 2 years and I could try to get the phone changed, and to use only 2G and not Wi-fi or 3G because they use more battery, which worked ok at first (battery was lasting more like 2 days than 10 hrs) but that doesn't work anymore... I was just going to buy a new phone and was thinking of switching to Android or something (although I don't really like touch screen phones)... let's see if this works!

New Contributor
Posts: 4
Registered: ‎07-19-2011
My Device: BOLD 9780
My Carrier: China Mobile

Re: Bold 9780 battery draining really quickly - even new one after software updgrade!

It was happening with me as well, I had a problem with a Java application and after I backed up my phone and reset the applications again it worked as the beginning. Some applications kill your battery and its not fb or twitter are others like games or whatsapp, etc. 

New Contributor
Posts: 3
Registered: ‎04-26-2012
My Device: Bold 9780
My Carrier: Orange

Re: Bold 9780 battery draining really quickly - even new one after software updgrade!

It's getting worse!! I've done the compression thing, I've updated software, I've bought a new battery, I'm only using 2G and no Wi-Fi, no Bluetooth, and now the battery is dying when it's still supposedly 45% one day after I charged - I get a mssg that says the battery is drained. I'm so annoyed that they can make such a **bleep** product that lasts less than 2 years. I'm not one of those people who needs the newest phone the second it comes out, I think I'm going back to Nokia! My friend told me that Blackberry is going bankrupt, I can see why if they make such rubbish products!
New Member
Posts: 1
Registered: ‎02-18-2013
My Device: Bold 9780
My Carrier: Simple mobile

Re: Bold 9780 battery draining really quickly - even new one after software updgrade!

I had a similar problem, and now it has been fixed. Problem was due to having location based apps that use GPS constantly running in the background. and i think also SD card, I was able to fix my problem by :

 

- Closing background apps : this just hold the BB Menu button for a few seconds. That should launch a screen with all your apps then you can go into each app and be sure to exit out.

- Turn Off location service when you are not using it : Option/Device/Location Setting.

- Turn the BB Compression Setting off. Select "Options -> Device -> Storage", and remove the checkmark from the "Enable Compression" setting."

 

Good luck

Highlighted
Contributor
Posts: 11
Registered: ‎04-01-2013
My Device: Bold 9700
My Carrier: At@t

Re: Bold 9780 battery draining really quickly - even new one after software updgrade!

Im having a battery issue with my bold 9700 upgraded to os 6, with at@t as its carrier . My battery started dying
really quickly. It
started dying after less than 10 hrs while it was charged full. I was told to make a replacement which i promptly bought.
However, I still have the same problem. I need to
charge my phone everyday, and even though I turn
it off at night, when i wake up i discover it drained. I also make sure no apps run in the background & it made no difference at all. I dont know what to do next! Sb should pls aid to my assistance!
New Contributor
Posts: 5
Registered: ‎08-16-2013
My Device: BlackBerry Z10 STL100-1
My Carrier: Digicel Curacao

Re: Bold 9780 battery draining really quickly - even new one after software updgrade!

Hello everyone, I'm new to this forum. I've been busy trying to find out what actually is causing this problem for several months now, since my Bold 9780 started doing the same about 4 months ago. I thought it was maybe an application that I installed that may have caused my battery to drain that fast. Some people say it's a software bug as well but I don't believe so..

 

SO today I tried to do something on my own, I took out my Memory Card and just see how my phone works without it. Amazingly, the battery performed like it should be.

I Then put back in the SD Card and copied every single folder from it, and put them in a folder on my desktop. I then Formatted the SD card (while still plugged in my Computer).. When it was done, I took it out and put it back in, and then passed all files back on it.. 

 

What I noticed as well is that it charged normally and it didn't just jump from 60% to 100% like most people complained about. and Until now it's been doing great.

 

My conclusion is that the SD card may contain errors, and it's better to format it and see if that's actually the problem.

 

Hope this helps 

jbrnd
New Member
Posts: 1
Registered: ‎06-05-2014
My Device: Bold 9780

Re: Bold 9780 battery draining really quickly - even new one after software updgrade!

 

Thank you for this. The battery on my 9780 suddenly starting draining for no apparent reason. Took out the SD card and problem solved