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BlackBerry® OS Smartphones

New Member
Posts: 2
Registered: ‎10-11-2012
My Device: Bold 9780
My Carrier: o2 Germany

Bold 9780 is very slow with pictures

Hey everyone,

I have a small problem with my bold 9780, it is very slow with showing pictures. When I start the picture viewer it takes for ever to show the thumbnails. I have about 2000 pictures on it and some music. I am using a 8gb sandisk micro SD card. Don't know the class. At the beginning it was not that slow. And I had most of the pictures on my old bb already. Does anyone have a good idea what to do?


Thank you all a lot.


Bye, Sebastian

Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Bold 9780 is very slow with pictures

Hello shagenmueller


Welcome to the forums. 


In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.

Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc

Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.

Link: http://www.blackberry.com/btsc/KB03621

Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo

Thank you



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