12-14-2011 07:21 AM
It is very strange - the phone blocked and was unresponsive for some time, then I restarted it and it is stuck on the restart loading screen (the black screen with bb logo and the progress bar). If I wait 15 mins it goes to the next white screen with the bb logo but never manages to go any further even after 2 hours waiting.
I tried hard reset(battery pull), then I tried wiping it with JL cmder but it can't connect to the device because it is not loaded. Then I tried the desktop manager to update and install a new os but it just doesn't find any os although I have 2 os versions for bb 9780 installed on my pc.
Application loader manages to connect but the app list is empty and if i try to install an app it just says its not compatible although it is.
Please help me I cannot do anything.
Solved! Go to Solution.
12-14-2011 08:25 AM