01-05-2013 05:19 AM - last edited on 01-06-2013 07:53 PM by jakoby4204
Hi I'm new to blackberry having a few probs if any1 can help in simple terms please.
Had unlocked I'm on giff gaff but cant get internet to work have not bought bb add on but downloaded opera mini until next top up when I can add the bb add on.
My phone only rings once then cuts in to voicemail.
I can't work out how to get rid of previous owners details.
Any help really appreciated, my email is <removed>
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Solved! Go to Solution.
01-05-2013 05:32 AM
Welcome to BlackBerry Support Forums
If it is Used Device then please follow this Knoledge Base , steps we should perform when buying a previously owned device,it will remove all details of previous owner :
KB05099 Steps to take before selling or after buying a previously owned BlackBerry smartphone