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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-05-2013
My Device: bold 9780
My Carrier: giff gaff
Accepted Solution

Bold 9780

[ Edited ]

Hi I'm new to blackberry having a few probs if any1 can help in simple terms please.


Had unlocked I'm on giff gaff but cant get internet to work have not bought bb add on but downloaded opera mini until next top up when I can add the bb add on.


My phone only rings once then cuts in to voicemail.


I can't work out how to get rid of previous owners details.


Any help really appreciated, my email is <removed>


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Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Bold 9780

Hi nipps



Welcome to BlackBerry Support Forums



If it is Used Device then please follow this Knoledge Base , steps we should perform when buying a previously owned device,it will remove all details of previous owner :


KB05099 Steps to take before selling or after buying a previously owned BlackBerry smartphone


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