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New Member
Posts: 1
Registered: ‎02-25-2013
My Device: Bold 9790
My Carrier: vodafone

Bold 9790 - Shows only SOS

Bought a new Blackberry Bold 9790 after I lost my older Curve. When I insert the new SIM I get the tower bands only for a short while of 4-5 seconds and then it goes to SOS. When I connect the SIM into any other phone I get excellent signal quality. The Service Provider customer service confirms that my data plans are the same as I had before my older BB was lost. Can someone please suggest what is to be done ?

Thanks Pritam.

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Hall of Famer III
Posts: 57,244
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Bold 9790 - Shows only SOS

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB03448 Network status indicator shows "SOS" on the BlackBerry smartphone

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!



Occam's Razor nearly always applies when troubleshooting technology issues!

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