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New Contributor
Posts: 4
Registered: ‎08-06-2012
My Device: bolf 9790
My Carrier: BB Store

Bold 9790 USB Device not recognized and Charging issue

Hi , i am using BB  Bold 9790 , it's giving an error while connecting to PC "USB device not recognized" i have done all the settings in my computer --> manage --> usb derivers ...

it's showing deriver already exist 

also i have reinstalled BB desktop software 

still it's not working .. pls check and revert... 

i am also facing issues in Charging the handheld .. sometimes it recognize the charger and some times it';s give error message.. 

 

pls HELP... HELP..

Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Bold 9790 USB Device not recognized and Charging issue

Hello Anshul007,

 

Please have a look at the follow article that covers identifying and troubleshooting issues with the BlackBerry® Desktop Software detecting a USB connected BlackBerry® smartphone:

http://btsc.webapps.blackberry.com/btsc/KB00125

 

I hope this helps.

Thanks.

 

-HB

 

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New Contributor
Posts: 4
Registered: ‎08-06-2012
My Device: bolf 9790
My Carrier: BB Store

Re: Bold 9790 USB Device not recognized and Charging issue

Hi,

 

still the problem persist ... !!! 

pls help..