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New Contributor
Posts: 4
Registered: ‎11-08-2012
My Device: bold 9790
My Carrier: virgin

Bold 9790 facebook issue since 7.1 OS update

Not getting any facebook notifications since 7.1 os update.

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Bold 9790 facebook issue since 7.1 OS update

[ Edited ]

Which version of FB app is installed? Check BlackBerry App World and get the updated version.

If it's already updated one then remove the app and reinstall again.

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

New Contributor
Posts: 4
Registered: ‎11-08-2012
My Device: bold 9790
My Carrier: virgin

Re: Bold 9790 facebook issue since 7.1 OS update

Its the latest fb app, tried reinstall, still the same, my wife as the same problem on her blackberry curve since the os update.

Highlighted
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Bold 9790 facebook issue since 7.1 OS update

Check the below knowledge-base article -

 

  • KB14358 Notifications are not received from Facebook for BlackBerry smartphones
  • KB17087 Push and email notifications are received for the same item or no notification is received when using Facebook for BlackBerry smartphones

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit