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New Contributor
Posts: 2
Registered: ‎04-28-2013
My Device: Bold 9720
My Carrier: Du

Bold 9790 unable to connect with Internet through Wifi

I recently put a Du pay as you go SIM card into a Bold cell phone but cannot access the Internet through my home Wifi. The phone and messaging service works fine.
Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Bold 9790 unable to connect with Internet through Wifi

Wi-Fi browsing on a PAYG plan is not supported by many carriers because they add it as an add-on for an additional charge. If it doesn't work on your phone, that's probably why.


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New Contributor
Posts: 2
Registered: ‎04-28-2013
My Device: Bold 9720
My Carrier: Du

Re: Bold 9790 unable to connect with Internet through Wifi

Thanks Bill - I eventually got it working last night but am not certain if I am now using the service provider (Du) and therefore paying for the data or my home Wifi - any further suggestions - kind regards - Tony