10-11-2012 05:41 AM
My Bold 9900 (1 year old) developed a fault (not dropped nor got wet, etc) about 2 months ago; the lower 40% of the screen is black and does not display anything. The touch-screen still works on this area, however. If I take a screen grab, the picture shows the entire screen fine. In addition, there are numerous 'dead' pixels (look like dust) throughout the top 60% of the screen.
Is this a common issue? Is there anything I can do?
Running 7.1 Bundle 2061 on o2
10-11-2012 08:08 AM
send your device to where you bought it, maybe it can help you ...
10-11-2012 08:30 AM
i dunno you can sent back to RIM, or maybe you must bring your device to you local BB repair store.