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New Member
Posts: 1
Registered: ‎10-25-2012
My Device: Blackberry Bold 9900
My Carrier: O2

Bold 9900 - 507 error - cant recover

[ Edited ]

Hi - I have tried every option going on my imac to try and re-install the software after a system crash - and cannot re-install - so i tried with PC (parallels) of both the O2 uk generic software with apploader and also from the RIM site - O2 will not help as they say it is a softyware issue and after a number of emails to RIM - have given up - I now have a almost new Blackberry which is useless as cannot reload - the apploader on pc starts to work but goes no further than 100 per cent of RAM boot disc -= the power seams to cycle on the bold then stops

 

HELP!!

 

Blackbery Bold 9900 on iMac - various download version of os from 7.0 - 7.1

Hall of Famer III
Posts: 57,273
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Bold 9900 - 507 error - cant recover

Hi and Welcome to the Community...apologies for the delayed reply...hopefully you have already sorted this, but just in case.

 

While I have heard of using a MAC/Parallels to conduct these activities, I believe that in your situation I would recommend using a true PC. These articles may prove useful:

Good luck and let us know!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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