03-24-2013 07:09 PM
05-08-2013 01:59 PM
05-09-2013 09:00 AM
Sorry, I never resolved the issue. I'm still pretty confident that the OS update triggered the problem as the bluetooth was working fine before it. I'm hoping the next OS update will have a fix for it, but I'm not holding my breath. Please let me know if you figure it out.
12-11-2013 11:37 AM
akoles I had exactly the same issue with my girlfriends Bold 9900, she only had the phone for a week and it was connecting to her Mazda 3 with no problem and then one day the Mazda would not pickup her BlackBerry 9900. When I went to the Bluetooth options on her phone I disconnected the Mazda and reconnected and when I did there was a red X beside the hands-free. After trying several different things including re-pairing the phone with her Mazda the problem was still there.
After that I just pop the back off her phone removed the battery waited for about 1 minute and put her battery back in and restarted her phone and when she turned the Mazda on it picked up her phone and when I checked the Bluetooth settings on her phone the hands-free now had a green check mark.
So anybody that runs into this problem in the future just try pulling your battery.
Hope this helps.
05-28-2014 11:00 PM