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Trusted Contributor
Posts: 229
Registered: ‎10-01-2010
My Device: Z10
My Carrier: Bell Mobility

Re: Bold 9900 Battery Life

Your phone is a 9700 not a 9900

Super Contributor
Posts: 804
Registered: ‎10-07-2011
My Device: Z10
My Carrier: EE

Re: Bold 9900 Battery Life



Yes, as Mike has stated, your handset is a 9700 not 9900 so yes you are very right that OS 6 is the highest u can use.

6.0.0.723 I believe is the highest release.

If you are still getting issue with an update the next thing would be to factory reset, or even fully wipe which is a bit more advanced.

PRIV for BlackBerry
New Contributor
Posts: 5
Registered: ‎11-25-2012
My Device: blackberry 9700
My Carrier: MTN

Re: Bold 9900 Battery Life

thanks for your reply, i have not tried to do factory reset or wipe out. but the phone still shuts down at 50%. any other solution, please. i will appreciate. thanks

New Member
Posts: 1
Registered: ‎11-12-2012
My Device: Blackberry Bold
My Carrier: Virgin

Re: Bold 9900 Battery Life

I've had my Bold for just over a year. The battery has gone completely dead. An icon showing an outline of the battery with a lighting strike symbol appears on the screen when I plug it in. I need a new battery, about 3 years too early!

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Hall of Famer III
Posts: 57,533
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Bold 9900 Battery Life


johnchega wrote:

I've had my Bold for just over a year. The battery has gone completely dead. An icon showing an outline of the battery with a lighting strike symbol appears on the screen when I plug it in. I need a new battery, about 3 years too early!


Hi and Welcome to the Community!

Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):

  1. With the battery inside, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the display does
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the display does

This has been known to "kick start" some BBs.




It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:

  1. Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
  2. Obtain access to a known good and identical BB...use your battery in it and see what happens

The results of this will indicate if it's your BB or your battery that has the problem.

Good luck and let us know!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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Super Contributor
Posts: 804
Registered: ‎10-07-2011
My Device: Z10
My Carrier: EE

Re: Bold 9900 Battery Life


I agree with the comment above. Follow the procedure and it will help you get a lot longer from your handset.

Also make sure you have the latest OS available to help prolong the battery life.
PRIV for BlackBerry
Super Contributor
Posts: 339
Registered: ‎11-19-2011
My Device: Bold 9900 and 9700
My Carrier: Taiwan mobile

Re: Bold 9900 Battery Life

hi guys, any new OS lately?

Super Contributor
Posts: 804
Registered: ‎10-07-2011
My Device: Z10
My Carrier: EE

Re: Bold 9900 Battery Life



Yes, its amazing how quiet this thread has got since the OS's improved.

Latest for the 9900 is 7.1.0.794.

Latest out for 7.1 phones is .807.
PRIV for BlackBerry
Super Contributor
Posts: 339
Registered: ‎11-19-2011
My Device: Bold 9900 and 9700
My Carrier: Taiwan mobile

Re: Bold 9900 Battery Life

BTW, I believe for .794, the LED color can be customized. Would you please let me in on the instruction? I can t find the setting from the Profile setting options. Thx
Contributor
Posts: 45
Registered: ‎11-23-2011
My Device: Bold 9900
My Carrier: T-Mobile

Re: Bold 9900 Battery Life

so so true indeed.

 

I recently downloaded and the battery life seems MUCH MUCH improved.

 

Hopefully with the release of BB10, we'll be satisfied from the beginning.

 

All i can say is "THANK YOU TO EVERYONE" who has edcuated me and made my Bold 9900 experience more wothwhile.