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Contributor
Posts: 14
Registered: ‎06-09-2011
My Device: bold 2
My Carrier: etisalat

Bold 9900 Freezing

I'm having a really weird problem with my bold at the moment.

 

Basically, it shows the blackberry loading screen, loads, gets to the startup screen and completely freezes. Can't use keyboard or the touchscreen/trackball.

 

Tried doing an OS downgrade and an upgrade and that hasn't helped. Tried booting in safe mode to no avail.

 

Anyone able to offer to help, this is driving me nuts.

Contributor
Posts: 14
Registered: ‎06-09-2011
My Device: bold 2
My Carrier: etisalat

Re: Bold 9900 Freezing

Bump, Anyone.

 

Also, I tried putting my SIM card in another in another device ans signing in to Blackberry ID but I lost al my BBM contacts, this is really infuriating me.

 

Anyway around this?

Contributor
Posts: 14
Registered: ‎06-09-2011
My Device: bold 2
My Carrier: etisalat

Re: Bold 9900 Freezing

Bump, for any additional info - I got the keyboard checked and it does not seem to be a keyboard error. Even the technician couldn't figure it out.

Contributor
Posts: 14
Registered: ‎06-09-2011
My Device: bold 2
My Carrier: etisalat

Re: Bold 9900 Freezing

Should I just give up hope on this as no one seems to be able to figure out the problem.