11-02-2013 09:45 AM
Since my last updates of OS I can't put the display language in French, but what is strange is that I still have French for the keyboard.
Does anyone knows if I can add it again? I can't find it in the desktop software either.
11-02-2013 03:36 PM
What, exactly, do you find in the Desktop Software? The first one or two entries in the AppLoader portion should be greyed out and have something to do with the core apps. If that's not what you see, then you will need this process.
1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
4) Download and install, to your PC, the BB OS package you desire:
5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
If you installed, to your PC, the exact same OS that is presently running on your BB, then you should now be able to launch the Desktop Software and the AppLoader portion will now start with the first item(s) as I described above, and you should be then able to access/install the necessary language components to your BB.
But, if you are changing your BBOS to a different package, then proceed with either 6a or 6b now.
6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
Good luck and let us know!
11-05-2013 11:22 PM
11-06-2013 01:45 PM
I am sure that something I did didn?t work.
The OS version I have on my BB is only in english you are right. So like you told me I uninstalled all the OS I had on my computer. I downloaded on my computer the right version (with all the languages). I couldn't find the one from my provider so I took the one from an other provider in Switzerland,
I think the problem came from step 6. Because for the 6A it didn't offer the OS i downloaded so I tried 6B and clicked in the link. Everything went ok until the step 4 On the next page, click on the Advanced button. Ensure that both boxes (Delete all application data and Delete all currently installed applications) are checked. Click Next.
I coul not check the box Delete all currently installed applications.
So after I could not succeed,
I think that's it.
Please let me know if you can see what the problem could be. If not I'll keep the OS only in english and that's it.
Thank you for your help and sorry for the quick answer before.
11-06-2013 11:19 PM - last edited on 11-09-2013 11:39 AM by Chronos
I think the problem came from step 6. Because for the 6A it didn't offer the OS i downloaded
Typically, that means one or more of the following:
Any of those would cause the installed package to actually be ignored, and the automatic process then takes over. So, look into all of those to be sure that they are not causal.
If you have a different BBOS package installed to your PC (different from what is running on your BB), then step 6A should start with immediately offering you that OS package to install to the BB...if that offer is not made, then the installed (to the PC) OS package is ignored, and 6B cannot succeed either (when you do the AppLoader inside of the Desktop Software of 6A, all that does is launch LOADER.EXE).
11-09-2013 11:15 AM