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New Contributor
Posts: 2
Registered: ‎11-17-2012
My Device: bold9900
My Carrier: rogers

Bold 9900 NO SOUND INCALL!

Hi, I have a bold9900 running os 7.1 bundle 2108 (v7.1.0746, platform 5.1.0.546) and there is no sound when I make a call unless I put it onto speakerphones.

 

I have read that this is a common problem, but I have yet to find an answer for it.

 

I don't have the flashlight app or any third party apps  installed, and I have tryed a battery pull and reinstalling the os and wiping the phone, but nothing I have read works. So please do help, because I love my bold devices and am frustrated by this problem. 

 

Thanks!

 

 

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Bold 9900 NO SOUND INCALL!

Can you take it to the store so a tech can look at it?

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New Contributor
Posts: 2
Registered: ‎11-17-2012
My Device: bold9900
My Carrier: rogers

Re: Bold 9900 NO SOUND INCALL!

I bought the phone of craigslist so I don't think I have store support 

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Bold 9900 NO SOUND INCALL!

The service provider may have options for you. You've done everything else we would suggest. Sounds like some kind of hardware problem
________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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