04-08-2013 01:42 PM
Bold 9900 Switches off by itself intermittently. Then it takes forever to come back one when I press the "power on" botton. Is there anybody with similar issues? How can I resolve this. I have had it for a little over a year so I am not sure I can return to carrier. Any advice? Thanks
04-11-2013 12:53 PM
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo