Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Highlighted
New Contributor
Posts: 2
Registered: ‎02-22-2012
My Device: Bold 9900
My Carrier: Airtel
Accepted Solution

Bold 9900 - Touch functionality does not work

I have a Bold 9900. Suddenly, the touch functionality has gone from last evening. Can somebody please help ?

 

Thanks

Ved 

New Contributor
Posts: 4
Registered: ‎02-22-2012
My Device: BlackBerry Bold 990
My Carrier: T-Mobile

Re: Bold 9900 - Touch functionality does not work

All you have to is

 

1. Take out your battery and Sim Card

2. put the battery only back in the phone and reboot the phone( once you reboot the touch screen should start working)

3. power down the phone, take the batter back out, put the sim card and the battery back in, and power up and you should be good to go

 

Thanks to Jane 0810 for the soloution

 

 

New Contributor
Posts: 2
Registered: ‎02-22-2012
My Device: Bold 9900
My Carrier: Airtel

Re: Bold 9900 - Touch functionality does not work

Thanks ! The solution works ! Appreciate the revert :-)