04-11-2013 12:00 AM
My Bold 9900, bought in 2011 November from www.Windmobile.ca, has stopped trackpad working properly and the volume button is not working to increase the sound. This happened sometimes before. Now, the trackpad works in message but not in contact list. I have re-installed OS several times and also have removed the softwares I downloaded but still the problems not solved.
04-11-2013 11:32 AM
Hi and Welcome to the Community!
You may want to try this rather tedious iterative procedure to perhaps narrow down the precise causal item:
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
Good luck and let us know!