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Posts: 1
Registered: ‎12-14-2013
My Device: Bold 9900
My Carrier: EE

Bold 9900 - White screen error 102 & cannot connect to PC



I woke up today only to find my Blackberry Bold 9900 having the white screen saying it has error 102.

I've been searching on the internet for a fix and all of them say to connect your Blackberry to your computer, but that's impossible with this error 102 as I need to be on my Blackberry to click "Mass Storage Device" so it can connect.


How do I fix this problem all the while not being able to connect to my computer?


I also tried phoning Blackberry support numbers but they're closed and EE only tells me to contact Blackberry


Any help will be appreciated thank you!

Posts: 94,168
Likes: 24,317
Solutions: 6,329
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Bold 9900 - White screen error 102 & cannot connect to PC

Read this:


"JVM 102" error is generated on the BlackBerry smartphone 

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