11-21-2011 12:14 PM - edited 11-21-2011 12:45 PM
I had a problem with my 9900 with sounds and audio are not working, no sounds come from the device even when I get a call with the profile chosing as Normal and I had to pull the batterry eveytime to fix it for a while. Then it repated much often. I had enough all though I was in love with my bold and went to exhange it with Torch 9810
I though that my nightmare has gone but the shock was that the Torch 9810 got the SAME AUDIO problem
Now, am stuck with Torch until a new solution from RIM comes up for those new so called OS 7
I hope that RIM fix this problem in all the new devices and speak out with what is the problem, is it Hardware or a software?
11-21-2011 08:21 PM
I just got my new Torch 9810 YESTERDAY and i love the phone. Unfortunately, though, I am having the same issue as you are, and fixing it the same way. Frustrating...
11-22-2011 02:06 AM
11-23-2011 11:06 AM
Are you using a One Touch Flashlight type of application? If so, this app may be disabling your audio.
Do a battery pull, test your audio, then start the Flashlight app - no audio? Then uninstall until they update the application.
11-24-2011 01:38 PM - last edited on 11-24-2011 01:45 PM by Chronos
My Bold 9900 had the same problem. It seems the <Inappropriate Content Removed> at BB Appworld are to lazy to test out Apps before they approve them for Appworld. It's a shame that RIM's ego is so large they think it's OK to **bleep** on the loyal customers that made
RIM the company they are today. Hopefully Rim will figure this out before the same loyal customers make RIM a $1.00
stock and completely dismiss them for Apple & Android. I think BB makes the best handsets availble. i don't think that makes it OK to sell bad gas for them though.
Anyways here are the Apps that I uninstalled to regain my audio on my Bold 9900. These apps corupt the OS
that breaks the audio on Bold 9900-
1-Touch Flashlight Free
Flashlight: 2 for 1 FREE
Flashlight: Free-No. 1 Rated
Flashlight one touch
Magnesium Flashlight and Emergency
One touch flashlight (uses camera)
Yes. I went through all of these apps. Found only one Flashlight apps that works-
X-Flash does not corupt OS and works great
There is probaly more non flashlight apps also that will corupt the OS that i've not mentioned.
GET WITH IT RIM BEFORE I HAVE TO BUY A NEW HANDSET AND SELL MORE OF YOUR STOCK!!
11-30-2011 06:14 AM
11-30-2011 07:40 PM
04-14-2012 08:26 AM
Even i am facing the same problem with torch 9810. How RIM is not working on this issue. I wish i could have opted for apple or android. This is frustrating me. Is this OS problem or hardware issue?