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New Contributor
Posts: 2
Registered: ‎10-26-2011
My Device: Bold 9900
My Carrier: Orange

Bold 9900 failure to boot

Hi,

Half an hour after using my Bold 9900 fine, I took out to find it had a "black" screen.

It did not respond to any keys or combinations of keys.

Took the battery out - put it back in - the boot progress bar gets about 10% of the way across and stops.

  • No the battery wasn't low or dead
  • Attempts to boot in safe mode just result in the same 10%
  • Tried connecting it to my PC - but no communications with Blackberry Desktop
  • Other advice on this forum tried with no success
  • Left it on charge with the boot progress at 10% overnight - still in the same place after 8 hours

Only had this Blackbery 12 days !

Is this a hardware failure or is the OS corrupt ?

 

HELP !

Contributor
Posts: 11
Registered: ‎10-25-2011
My Device: Bold 9900
My Carrier: T-Mobile UK

Re: Bold 9900 failure to boot

New Contributor
Posts: 2
Registered: ‎05-12-2012
My Device: Bold 9900
My Carrier: TIM

Re: Bold 9900 failure to boot

Hey pal, did you get any solution to your Bold 9900 boot problem? I've got mine, connected it to my Macbook, did the sync and used it for only TWO HOURS. Since than, it never worked again. Tried everything you can imagine and not a single f... was given to me.

 

I don't have any red light or booting screen or anything. Got the device yesterday and used it for about only 2 hours. Did you get any help?

 

Thanks, man!

Highlighted
New Contributor
Posts: 2
Registered: ‎10-26-2011
My Device: Bold 9900
My Carrier: Orange

Re: Bold 9900 failure to boot

Solution - a replacement handset !

 

Fortunately I was still within the 28 day replacement policy of the reseller.

 

The new one has worked perfectly. Its definately a hardware fault try claiming under your warranty.

 

Meic