Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Member
Posts: 1
Registered: ‎05-06-2013
My Device: Bold 9900
My Carrier: AT&T

Bold 9900 not receiving texts when sent to multiple recipients

When someone sends me a text from that was sent to multiple recipients I get the text but with a message that says " Dowload Now" but in never downloads. Anyone know what to do here. Software is 7.1.
Highlighted
Hall of Famer III
Posts: 58,134
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH505), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Bold 9900 not receiving texts when sent to multiple recipients

Hi and Welcome to the Community!

I recommend you ring up ATT for formal assistance...SMS is a voice-level service, tied only loosely to the BB OS itself.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................