04-11-2014 08:55 AM - edited 04-11-2014 09:03 AM
I have three email addresses set up on my Blackberry; my blackberry email address, a pop3 account and an exchange account.
With my exchange account, no matter what I do, my emails are only staying on the handset for 5 days (I've got the retain email setting set to 30 days). The other two accounts are fine. Everything seems to be fine with the settings, and if I delete an email from my handset, it deletes on my server, but when the emails simply disappear off the handset, they don't disappear from my server (thank goodness).
Does anyone have any ideas? I'm not using the BES by the way....or perhaps I do?
PS - I do not have a problem with low memory it seems as I have 3242570 bytes free.
04-11-2014 10:10 AM
04-11-2014 10:15 AM
Well I did wonder when I converted bytes in mb. However, the other two email accounts both work fine and retain their emails for the prescribed number of days.
I'll free some memory up and see if that helps.
04-11-2014 12:08 PM