04-06-2012 02:06 PM
I actually got some communication started with rim technical support on twitter. Their response was that I should go back to service provider vodafone. These RIM guys have no idea how frustrating it is dealing with their company. Any of you guys having this probelem any good at esculating a social networking outcry. maybe if we can effect their share prices they may take some notice.
Hi All, Yes I agree definitely a RIM issue. Audi called me back yesterday to confirm that they had a response from Audi Germany and that it is a problem with the 9900 and not the MMI. Surely there must be a way to contact RIM and get them to at least acknowledge the issue with some sort of resolution. If the older versions work fine then they must know what is different with the 9900! Head.....Bang.......Wall........!!
04-08-2012 12:56 PM
04-12-2012 02:36 PM - edited 04-12-2012 02:38 PM
04-12-2012 03:54 PM
05-15-2013 06:05 PM
Hi there, can anyone help me too? I have just purchased a brand new Audi A7 with Audi Connect. I have the same issues trying to connect my bb bold 9900 and MMI with rSAP....it connects to rSAP and then fails to initialise with the phone book and no data services come through. I have a data plan with O2 using blackbery services. (The standard bluetooth handsfree works fine). If I take out the SIM and put in the SIM slot, I can only get a data link by configuring the data connection to work outside of my blackbbery services plan (ie use the o2 server rather than the blackberry services server). It works fine and the data comes through. Thats not ideal because I pay a monthly o2 data tariff and use blackberry services. Now.... If I leave these settings on the car, take the sim out and put back in the BB9900 it fails. I think the sRAP connection is forcing the sim to only retrieve the data via the the bb server and therefore it cannot connect because of no username/password with their service. I rang o2 and they cant give me the username and password settings for blackberry services. They told me to speak with BB.....and the circle of pain has started. Oh joy! Anyway, if anyone out there has any ideas I would be so grateful!! Has anyone ever connected to MMI/BB services with their blackberry? The Audi website says they successfully tested but is this all to do with call plans on the BB? Help?
05-16-2013 04:26 PM